I recently bought this watch for my husband as he is a fan of Rolex watches and always wanted one. I wanted to give him this for his birthday and surprise him with a nice looking watch. Obviously the price tag on an original Rolex watch kept him from doing so and I decided to buy one for him and chose replica watch, the Rolex GMT-Master which is one of his favorites.
The customer service on this replica watches website was so and so, I wasn’t particularly impressed with their promptitude as they didn’t deliver everything in the time they said they would. Another issue with the service was the fact that I found that the person answering the calls and emails wasn’t very polite and sometimes even rushed me, however I told them how to properly package the watch so that it would be packed as a present.
My husband is stationed at a military base and the address on my credit card was obviously not the same as the one I wanted the watch to be delivered as he currently doesn’t live with me. It took a very long time for the staff to understand these particularities of my order and they sent me two emails where the address stated was the same on my credit card although I told them numerous times on the phone and through emails that I wanted the watch to be delivered as a present to my husband’s address. This was a very long process which ended up with my present arriving one week after my husband’s birthday, which really upset me.
However, even if this part of the service was bad my husband told me that the present came wrapped really nice with a cute birthday card and I really appreciated that. I haven’t seen the watch live, I’ve only seen it in pictures from my husband and on webcam, but as much as I saw, I can say that it was pretty similar to the original watch and that added to the overall satisfaction. The watch also doesn’t look like a replica and seems nicely crafted. Also, the most important part of this ordeal was the fact that my husband really liked the watch and received a lot of compliments while wearing it, so as long as the watch satisfies him, I am happy with this experience.